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Discussion topic: Access Denied - Sky Sports.

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This message was authored by CFAYin This message was authored by: CFAYin

Access Denied - Sky Sports.

I have an active SkySports subscription through Sky. However recently, whenever I go to sign into Sky Sports on my PC via the Website, I get an Access Denied error. I've tried clearing the browser cache, restarting the computer and a different browser, but the issues persists. I have no problem signing in via the Sky Sports app on my phone.

This is the error I get:

 

Access Denied

You don't have permission to access "http://skyid.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server.

Reference #18.9764bd56.1721568890.1218840e

https://errors.edgesuite.net/18.9764bd56.1721568890.1218840e

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This message was authored by Mark39 This message was authored by: Mark39

Re: Access Denied - Sky Sports.

Posted by a Superuser, not a Sky employee. Find out more

Are you using a VPN? Or are you abroad?

This message was authored by Ashmore+Family This message was authored by: Ashmore+Family

Re: Access Denied - Sky Sports.

When logging in to Sky Sports i get Acess Denied, I am not using a VPN and I was able to access it last week on the same wifi but the past few days I have not been able to access this or find a solution

 

This message was authored by caesarome This message was authored by: caesarome

Re: Access Denied - Sky Sports.

Posted by a Superuser, not a Sky employee. Find out more

@Ashmore+Family 

Are you a paying Sky or Virgin TV customer ?

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This message was authored by BHolmes95 This message was authored by: BHolmes95

Re: Access Denied - Sky Sports.

Have you managed to solve the issue at all? I am experiencing exactly the same issue

This message was authored by Mark39 This message was authored by: Mark39

Re: Access Denied - Sky Sports.

Posted by a Superuser, not a Sky employee. Find out more

@BHolmes95 wrote:

Have you managed to solve the issue at all? I am experiencing exactly the same issue


You mean exactly the same error message as the original poster? If so the same questions will apply in your case, too.

This message was authored by Frankjnr This message was authored by: Frankjnr

Re: Access Denied - Sky Sports.

After couple of attempts I manage to get in. Just to test everything is back to normal I logged out then tried to log back in only to be met with same **bleep** access denied message. 

This message was authored by BHolmes95 This message was authored by: BHolmes95

Re: Access Denied - Sky Sports.

Not abroad, no vpn, sky paying customer,

it seems can get in on phone and iPads but not laptops annoyingly

This message was authored by Housley-10 This message was authored by: Housley-10

Re: Access Denied - Sky Sports.

This does need sorting out. It's a joke to be fair

This message was authored by Sanch84 This message was authored by: Sanch84

Re: Access Denied - Sky Sports.

I have the same issue. Access denied on chrome, edge, firefox. Only have this issue with trying to log into sky on skysports or sky.com. Just downloaded duckduckgo and its working but the issue needs resolving as I can see multiple threads on a google search with people complaining about the same thing. Can you advise what the issue is and how to resovle? All browsing history etc deleted and doesnt fix it.

This message was authored by caesarome This message was authored by: caesarome

Re: Access Denied - Sky Sports.

Posted by a Superuser, not a Sky employee. Find out more

@Sanch84 

You are not talking to Sky by posting on here as we are all customers like you.

 

You mention Chrome which is what I use and I can login with no issues so have you tried disabling any extensions you have installed to see what happens, and if you are using a VPN disable that as well.

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This message was authored by Sanch84 This message was authored by: Sanch84

Re: Access Denied - Sky Sports.

Thanks yeh im not using a vpn and have no add-ons working on chrome. I downloaded firefox last week and it worked for me the first time I  logged in but then the next time after a restart i got the same error message as i get with edge and chrome.

 

duckduckgo is still working (only downloaded it today) which is the only way i can post here on this laptop.

 

Rang sky customer services and they said they cant help. The only thing I can think is the mac address is on a list for some reason.

This message was authored by Sanch84 This message was authored by: Sanch84

Re: Access Denied - Sky Sports.

@Housley-10 is your issue sorted now?

This message was authored by ClaireD27 This message was authored by: ClaireD27

Re: Access Denied - Sky Sports.

I am getting a similar error message on my Samsung tablet. The epp works

fine on my old Lenovo tablet and on my phone but not the new tablet. Have checked location settings and don't have vpn. Has anyone figured out how

to resolve this? I am a sky customer with Sky sports package.

This message was authored by Housley-10 This message was authored by: Housley-10

Re: Access Denied - Sky Sports.

Nope. Still broken

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