31 Jan 2025 07:30 PM
Can some one help.
This is the message I get when I try to get into mysky app you dont have permission to access"http://agg.oogway.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server
Reference #18.d9b51202.1738350945.ba208f
https://errors.edgesuite.net/18.d9b51202.1738350945.ba208fneed this to be removed so I can get into the mysky
31 Jan 2025 08:30 PM
Posted by a Superuser, not a Sky employee. Find out moreDisconnect the VPN and try the MySky app again. There are certain apps/services from Sky that won't work on VPNs.
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31 Jan 2025 08:22 PM
Posted by a Superuser, not a Sky employee. Find out moreAre you using a VPN on your mobile ?
31 Jan 2025 08:25 PM
Yes
31 Jan 2025 08:30 PM
Posted by a Superuser, not a Sky employee. Find out moreDisconnect the VPN and try the MySky app again. There are certain apps/services from Sky that won't work on VPNs.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
31 Jan 2025 08:31 PM
Thank you I have now disabled VPN and can access mysky now.
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