How to pair your Sky viewing card

Community Manager

Your Sky viewing card is linked to your account and allows your Sky box to access your subscription channels. To use your viewing card, it must be activated and paired with your Sky box.


You can pair your viewing card with a Sky+HD box lots of different ways.



Using the Sky remote


Make sure your Sky box is connected to an active broadband connection:


  1. Press Services, 0, 0, 1, Select, Setup will be highlighted
  2. Scroll across to the ‘New Install’ tab
  3. Press Select 3 times to navigate through menus
  4. You will see “callback in progress” message




Make sure your Viewing Card is in your Sky box.


  1. Go to and sign in using your Sky ID
  2. Enter card/box details
  3. Select Pair Card


To find your viewing card and version number of your Sky box press Services> Settings> System Details.



My Sky app


  1. Log in using your Sky ID
  2. Select Manage Account
  3. Select TV, then TV Settings,
  4. Click Activate Card option
  5. Follow on-screen instructions


Pair Sky viewing card .png



How did you pair your Sky viewing card?



Don't have a card?,,,

New Viewer

I changed box, put my card in, put on sky sports , it said card not paire , press select to pair.....sorted


The recordings on my sky box keep failing so have ordered new box can I just insert my present card and carry on??