How do I turn off Sky Broadband Shield?

Community Manager

Sky Broadband Shield.jpg


Sky Broadband Shield helps you control what your family can access online, with age rating settings, across all devices connected to your Sky Broadband home network.


How do I switch off Sky Broadband Shield?


Although we don’t recommend it, if you want to switch Sky Broadband Shield off:

  1. Sign in to with your Sky iD.
  2. Scroll down and select Switch off. It may take around 15 minutes to be able to view previously blocked websites.


How do I block websites?


Sign in to with your Sky iD.

To block by category;

  1. Select Custom, then Block or Unblock next to each website category.
  2. Select Save all settings.

To block websites individually;

  1. Select the Block & allow websites tab.
  2. Enter the web address you’d like to block or allow in the appropriate box, and select Add.
  3. If you no longer want to block a site, select Remove next to the site address in the list.
  4. Select Save all settings.


I've seen a site which I think should be blocked.


Email us at to highlight any websites which should be blocked.


For more information about Sky Broadband Shield click here.

About the author

I joined Sky in 2011 and haven't looked back since! I am passionate about helping others and all things Sport. My favourite TV show changes all the time, but I bought The West Wing Box Set from Sky Store, which I regularly re-watch.