0

Discussion topic: Sky glass ultra had and Dolby atmos

Reply
This message was authored by Jude+Jude This message was authored by: Jude+Jude

Sky glass ultra had and Dolby atmos

Purchased 65 inch sky glass 5 days ago and have no idea if ultra HD and especially Dolby atmos is working or not.   Got no where when I called sky regarding this.  Can anyone help

please.   Thanks Jude 

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky glass ultra had and Dolby atmos

Posted by a Superuser, not a Sky employee. Find out more

@Jude+Jude UHD is definitely working as the picture would not fill the.screen if it didn't. If you pay for the  UHD./Dolby Atmos sub go and select Game of Thrones in UHD and when playing press the ... button which should show the sound is playing in Dolby Atmos.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by CoffeeDrinker This message was authored by: CoffeeDrinker

Re: Sky glass ultra had and Dolby atmos

Assuming you have the UDH & Atmos pack (check My Sky); find say episode 1 of The Last Of Us (which is in - before pressing play, right click to All Formats and select 'Ultra High definition with HDR'. Before pressing the play button, you should see the UHD & HDR boxes next to the 1h 17m and rated 15 boxes.

 

Then play the episode.

Press the ... button next to play/pause. Above the settings boxes that pop up should be the Dolby Atmos badge on the right hand side of the screen.

 

If this isn't visible, check that you're setup for UHD. Go all the way to the bottom of the home screen and click Settings > Picture & Sound > Default Streaming Format. Be sure either Auto or UHD are selected. if HD is selected, you'll just be getting regular old HD.

Sky Glass & Streak Puck customer w/Sky Entertainments & Netflix, Sky Cinema, Whole Home & UHD/Dolby Atmos add-on.
This message was authored by legin150570 This message was authored by: legin150570

Re: Sky glass ultra had and Dolby atmos

Sorry to jump in but have you noticed that when in uhd/hdr there is no advertising but if you play the same show in hd advertising is there and it asks if you want add skipping 

This message was authored by CoffeeDrinker This message was authored by: CoffeeDrinker

Re: Sky glass ultra had and Dolby atmos


@legin150570 wrote:

Sorry to jump in but have you noticed that when in uhd/hdr there is no advertising but if you play the same show in hd advertising is there and it asks if you want add skipping 


Interesting; I've not tried playing any Sky TV (not Sky Movies) content in HD where a UHD/HDR version is available. We don't pay for ad skipping, but hadn't thought that we haven't seen any adverts at all whilst playing The Last Of Us or our rewatch of Game Of Thrones in UHD/HDR via our Glass or Puck devices.

 

If this is an oversight, I'm hoping it will remain overseen 👍

Sky Glass & Streak Puck customer w/Sky Entertainments & Netflix, Sky Cinema, Whole Home & UHD/Dolby Atmos add-on.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion