Sky Glass

[waller1]

im tryig to order the sky glass tv but at the end of ordering im gettting ive encountered a techincal error.

please can someone help 

[Exiled-in-HH]

Do you already subscribe to Sky Q?

[waller1]

No but we do in the house have sky glass already just wanted to get another one for a different room 

[MarkGoldsmith · Accepted solution]

I suspect you may need to call Sky to order another Sky Glass against the same Sky account.

The online ordering system goes wrong a lot if you already have a TV service with Sky.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home.

Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

[Fothergill1]

@waller1 as advised by @MarkGoldsmith you will need to phone Sky as you already have an account.  If you have a spare TV it would be much cheaper to go down the route of getting a Stream puck.

In addition to another Glass or Puck you will also need a Whole Home subscription (if you don't already have one).