11-01-2019 09:12 PM
From experience do you think there would be any lee-way on early termination charges? The fact of the matter is the service is not fit for purpose for me.
I watch the majority of my content on my iPad in my bed, as I have a hearing impairment it means I need subtitles. Nothing on the iPad comes with subtitles so I just watch Amazon & Netflix instead.
I'm pretty sure the answer is I'd have to pay a hefty early termination charge - but just wondering if anybody had any insight into this.
If I had known about the lack of subtitles I would not have signed up to Sky - I tried to do my due diligence as best I could but for some stupid reason assumed there would be subtitles (if Amazon & Netflix do it, of course Sky will I said to myself...)
I was going to ask this question on live chat, but I can't even figure out where live chat is.
11-01-2019 09:18 PM
O one here will be able to answer that, your best bet is to phone sky and ask
11-01-2019 09:28 PM - last edited: 11-01-2019 09:29 PM
Yeah I'll give them a ring tomorrow - just tried now but it's only open until 8pm.
It's so annoying seeing all these cool movies & TV shows popping up on the 'featured' tab but not being able to watch them
I've had so many back and forth email conversations with the accessibility team but they cannot give me any timescales as to when subtitles will be available on Sky Q apps, UHD movies, Sky Store movies & On-Demand shows etc (I know subtitles are available on some shows, but more often than not, the ones I'm interested in don't have them - and even if they do have them, they don't show up on the iPad Sky Q or the Sky Go app).
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