19-06-2018 06:53 PM
I am very satisfied with the service I received from Lisa. I was kept reassured and kept informed about every step that was happening. #LisaandAlanrule! #Nogymnasticssaveyourhead! #PaigeNicLisaDebbienewfriends!!! #needsapayrise
20-06-2018 11:46 AM
I just wanted to say how helpful and nice all your staff have been. I am really impressed after a awful service from virgin. I think the girls name was Tia who I spoke to last Wednesday who signed me up. I have since spoken to a guy in broadband and used your text service and all have been brilliant
27-06-2018 06:03 PM
I would just like to say thank you to Lisa (I believe) in the retentions department for helping me reduce my bills. She was incredibly helpful and friendly but unfortunately the call cut off before the end. She is a credit to the company and made my experience thoroughly enjoyable
30-06-2018 11:56 AM
I would like to say thank you to you sky engineer Martin who came out today 30th June to fix my satellite which had stopped working. He was courteous and polite, fixed the problem and gave excellent customer service
04-07-2018 01:43 PM
I would really like to thank the engineer Stuart from open reach who came out to my house twice in a week to sort out my broad band! He did a fantastic job and was really friendly and efficient made my son feel at complete ease being one 1. I would recommend him to anyone and if I have any problems would want him to come back!!! Thank you
08-07-2018 08:04 PM
I’d like to leave some feedback for the lovely Customer Service Agent whom I spoke to on Saturday 7th July at approximately midday (I unfortunately don’t know her name but hope that you can trace the call). The lady whom dealt with my query was highly professional and efficient but above all was very personable and friendly, she helped me solve my issue in a timely manner and really went out of her way to telephone my Mother straight after we ended our call to help her to resolve an identical issue. I really do hope this feedback is passed on to the lady who dealt with my call and that she is recognized for her exemplary standards. Thank you so much and well done Sky.
12-07-2018 07:37 PM
I’m currently going through an incredibly complicated home move and both Maureen and Ricky have been amazingly helpful and patient. They’ve managed to sort through the complications and I feel much more reassured that all will go smoothly. Thank you!
12-07-2018 08:45 PM
I have just signed up to sky and just wanted to give thanks to Katrina the customer services rep I’ve just spoken to. She was without a shadow of a doubt the loveliest, most helpful, informative and friendly rep I’ve ever had the pleasure of speaking to. It’s people like her that make dealing with customer services a pleasurable experience. After a long and busy day in work left me feeling a little deflated Katrina cheered me right up! First class service received tonight resulting in one very happy new customer and person in general.
14-07-2018 03:55 PM
After some issues with sky broadband being installed and me wanting to leave and cancel (BT openreachs problem not sky) I spoke to a young lady called Kirsty who was absolutely amazing! She promised me a callback and stuck to her word and went above and beyond what she needed to... fantastic to talk to aswel, best service I’ve received by far from anyone..
15-07-2018 02:34 PM
Just wanted to message and say thanks to Mandy who was really helpful on my recent call to sky. She made me feel like a valued customer which doesn't happen very often these days. She actually saved us money on our bill and offered us better services. Thanks Mandy it's greatly appreciated!
16-07-2018 04:20 PM
when I get a good sales person at sky they are brilliant .and I wanted to write in to thank you . After a few big issues today I was lucky enough to get Darren from mobile sales up in Scotland helping me . He spent 1hr and 33 mins on the phone and I know sales is his primary role but his customer service was excellent. He single handedly resolved issues which were making me want to leave sky all together . Just through frustration . I have been with sky for many years and hope to stay with you for many more. Having a team member that genuinely cares about the customer and can also sell is priceless!! Thankyou Darren .
16-07-2018 08:58 PM
I have just received the best customer service I think I have ever had. I had an issue with my broadband and my telephone and Tracy from support services was outstanding and I can't praise her attitude, professionalism and customer service highly enough. Brilliant and SKY you are very fortunate to have her.
18-07-2018 10:23 AM
The Sky tv engineer who came to my house whos surname was Kennedy was fantastic. really friendly and did a great job. my broadband had been delayed so i was in a mood with Sky smd was worried this guy was going to get the brunt of my anger but he was such a nice guy and so helpful I couldnt be mad. Sky is just a product but its clearly the people that make your business thrive. If there is a survey i can complete that helps mr kennedy out plesse send it my way!