Re: How To Send Thanks To Sky

Hello,

I phoned up to cancel my sky account due to relocating to a new home, but wanted to keep sky for the new home. I spoke to John in cancellations (Scottish bloke), and never met anyone so friendly and helpful. He spent time talking through my options and chatting to me about my move. He couldn't do enough for me and my family; everybody in a call centre role should have the same training, personality and telephone manner as John, and it would make life a lot easier when making these phone calls.  It has certainly made me want to stay with Sky in the future if all your operators are as good as him, genuinely nice guy! Unfortunately there should have been a survey for me to score John following our phone call, but for some reason it didn't take me through to the survey and the call went off. I would like John to receive some personal recognition if possible for the great service he provided me. Thanks John and Sky!

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