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Discussion topic: not able to get my yahoo emails as channged mobile number

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This message was authored by: no+phone+line

not able to get my yahoo emails as channged mobile number

last friday you were going to stop sendind passcodes to my old phone as i have change mobile phone number and was told that the would stop sending passcodes so i can read my emails 

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This message was authored by: Mark39

Re: not able to get my yahoo emails as channged mobile number

Posted by a Superuser, not a Sky employee. Find out more

If you made a note of it, as Sky recommended, you can use your Recovery Code to turn off 2 step verification, then set it up again with your new mobile no. If you didn't make a note of it, you'll have to call Sky and ask them to,turn off 2 step login for you. That will take a while.

This message was authored by: caesarome

Re: not able to get my yahoo emails as channged mobile number

Posted by a Superuser, not a Sky employee. Find out more

@no+phone+line 

We are customers here who help each other so you are not talking to Sky.

 

Do you have access to the recovery code that you were asked to make a note of when setting this up on your old number because if you do you can use this to turn it off and then set it up again with your new number.

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