0

Discussion topic: my yahoo email has been hacked and the username and password are no longer recognised

Reply
This message was authored by: Bobbbyh

my yahoo email has been hacked and the username and password are no longer recognised

My Yahoo email has been hacked. I am no longer able to sign in to my account as the username and password have been changed.

Non of the recovery methods work as it seems all details have changed so recovery messages are not received

Reply

All Replies

This message was authored by: caesarome

Re: my yahoo email has been hacked and the username and password are no longer recognised

Posted by a Superuser, not a Sky employee. Find out more

The username part of you login can not be changed, so have you tried resetting the password so you can get login access back:

 

https://skyid.sky.com/resetpassword/

 

Then login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: jayach

Re: my yahoo email has been hacked and the username and password are no longer recognised

Posted by a Superuser, not a Sky employee. Find out more

So, are you unable to log in here: https://www.sky.com/myaccount/my-details

If not, what does it say?

Reply