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Discussion topic: my sky email was taken from me when I altered my viewing account I want it back not the gmail one I

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This message was authored by: Andrew+Preston

my sky email was taken from me when I altered my viewing account I want it back not the gmail one I

My husband died and I put the account updated to use and continue.   The sky email was removed without my consent, spent over and hour trying to fix this with an operator without success.   I have had to give you a gmail account which I do not want, I need the email account my husband and I used regularly especially at this crucial time, it is causing much distress and inconvenience.   Surely I should not be denied having a shy email?

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This message was authored by: caesarome

Re: my sky email was taken from me when I altered my viewing account I want it back not the gmail on

Posted by a Superuser, not a Sky employee. Find out more

What happens when you try to login to the Sky email account. What onscreen message do you see ?

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