issue added one contact to an email which is in my contact list

[tann]

I have added a contact to my yahoo mail (sky) and when I type a few letter of the persons name it still is not coming up. Every other name comes up even if I write the companies name just not this one lady. 

I added her contact, saved itand still nothing 

I have to keep going to find it on another email to be able to know what the email address is and it is a person I need to contact alot so it is a pain because it is not an easy name to remember to spell. 

Any help welcome please 

thank you 

[jayach]

Firstly, can you confirm you are doing this when logged in on the website, and not with an app?

https://sky.com/signin/email/

If you are using an app, which one?

[tann]

I have tired add with yahoo app, on phone yahoo website and on my laptop online but nothing

[jayach]

The reason I asked, is because the suggestions brought up on the Sky website seem to have nothing to do with the contact list.

Here you can see I only have 3 contacts, but composing a new email brings up many suggestions:

They seem to be from emails I have received, so do you have emails sent by this person?

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