Discussion topic: i keep getting emails to upgrade my sky email account, are these emails genuine.

This message was authored by: Tazz+1959. · ‎04 Sep 2023

I pressed upgrade at one time and my sky email was down for a week, do sky send these upgrade emails out.

This message was authored by: GD1 · ‎04 Sep 2023

@Tazz+1959. wrote:

I pressed upgrade at one time and my sky email was down for a week, do sky send these upgrade emails out.

No, it's a scam designed to get you personal details. Mark email as spam & delete this and any future emails.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Mark39 · ‎04 Sep 2023

@Tazz+1959. wrote:

I pressed upgrade at one time and my sky email was down for a week, do sky send these upgrade emails out.

You probably unwittingly gave away your login details to a scammer. If you haven't already, I'd suggest changing your password.

This message was authored by: caesarome · ‎04 Sep 2023

@Tazz+1959.

To make sure your email account is safe I would check the following:

Login to your online account:

https://skyid.sky.com/signin/email/

Go to Settings > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

Then logout and change your password:

https://skyid.sky.com/resetpassword/

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Discussion topic: i keep getting emails to upgrade my sky email account, are these emails genuine.

i keep getting emails to upgrade my sky email account, are these emails genuine.

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