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Discussion topic: have chaged mobie numbers and need to turn off two step verification
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This message was authored by: brian.duffy
Message posted on 04 Sep 2025 01:06 PM
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have chaged mobie numbers and need to turn off two step verification
have chaged mobie numbers and need to turn off two step verification
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Sep 2025 01:07 PM
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Re: have chaged mobie numbers and need to turn off two step verification
When you signed up to 2FA you were given a recovery code so if you didn't make a note of it then check the email you were also sent as you can use this to turn this off and then set it up with your new number.
If you don't have access to this then you will have to contact Sky and ask then to deactivate this for you. Do note that there is a few days turn around on doing this so do not let the adviser wrongly tell you to go to Yahoo as they will not be able to help.
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