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Discussion topic: accsessing my emails as i have a new phone its a samsung s22

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This message was authored by: Lynnelizabeth

accsessing my emails as i have a new phone its a samsung s22

i have upgraded my s10 to a s22 and cannot accsess my emails

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This message was authored by: Mark39

Re: accsessing my emails as i have a new phone its a samsung s22

Posted by a Superuser, not a Sky employee. Find out more

Tell us more about the difficulty you're having. Any error message?

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This message was authored by: Lynnelizabeth

Re: accsessing my emails as i have a new phone its a samsung s22

cannot get accsess at all on my new phone somthing is blocking it

 

This message was authored by: Mark39

Re: accsessing my emails as i have a new phone its a samsung s22

Posted by a Superuser, not a Sky employee. Find out more

I'm none the wiser so I'll just hazard a guess that you need to use an app password in place of your normal Sky password when you set up your Sky email account on your new phone.

 

Sky's help guide here explains why and contains a link for you to generate an app password.: https://www.sky.com/help/articles/problems-accessing-sky-mail-from-your-email-app

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