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Discussion topic: You don't have permission to access [content removed]288_Error.html" on

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Message posted on ‎10 Apr 2023 04:06 AM - last edited: ‎10 Apr 2023 08:32 AM by Community Manager

You don't have permission to access [content removed]288_Error.html" on

tried to log in today and got this message, what can I do

You don't have permission to access [content removed]288 on this server.

Reference [content removed]

 

Moderator note: personally identifiable information removed

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Message posted on ‎10 Apr 2023 04:30 AM

Re: You don't have permission to access "http://skyidapp.sky.com/AK_PM_VPATH0/856922/288_Error.

Same Here very frustrating!!!

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Message posted on ‎10 Apr 2023 06:06 AM

Re: You don't have permission to access "http://skyidapp.sky.com/AK_PM_VPATH0/856922/288_Error.

Posted by a Superuser, not a Sky employee. Find out more

Are you outside of the UK if so follow this advice posted by @Mark39 in a thread where someone else had the same issue:

 

https://helpforum.sky.com/t5/Email/quot-http-skyidapp-sky-com-AK-PM-VPATH0-856922-288-Error-html-quo...

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Message posted on ‎26 Apr 2023 08:34 AM

Re: You don't have permission to access [content removed]288_Error.html" on

"http://skyidapp.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server.

 

I have the same problem, If I continualy try to log in eventually I am allowed but it is really frustrating.

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Message posted on ‎26 Apr 2023 09:50 AM

Re: You don't have permission to access [content removed]288_Error.html" on

Posted by a Superuser, not a Sky employee. Find out more

@Titian1 

Are you outside of the UK or if you are in the UK are you running a VPN because of you are try disabling it.

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Message posted on ‎16 May 2023 08:41 AM

Re: You don't have permission to access [content removed]288_Error.html" on

Same here, sometimes it works but the majority of the time it comes up with the error.

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Message posted on ‎16 May 2023 08:42 AM

Re: You don't have permission to access [content removed]288_Error.html" on

No I am not outside the uk

 

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Message posted on ‎16 May 2023 08:49 AM

Re: You don't have permission to access [content removed]288_Error.html" on

Posted by a Superuser, not a Sky employee. Find out more

@Titian1 

@caesarome wrote:

@Titian1 

Are you outside of the UK or if you are in the UK are you running a VPN because of you are try disabling it.

 

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