Yahoo email @sky.com on Iphone not working again

[Mark39]

No idea what the issue is. It does seem to be intermittent. As opined elsewhere, your guess is as good as anyone else's I'm afraid. 

[jayach]

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@Martyn+Green wrote:

I've tried with the Application simple password and had limited success.  Any ideas? Why if youuninstalll and reinstall  the mail client on Apple does it sometimes fix the issue?

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I think you need to be asking Apple those questions, no other email clients are having the same problems.

[Martyn+Green]

Why all this anti Apple attitude I wonder?

[caesarome]

There is no anti Apple attitude here because as explained the issue has been caused by an Apple update as there have been plenty of other people reporting the very same issue on here before you did.

Until it is fixed your options are to login to the sky website, use the Yahoo email app or use an app like Outlook to access your email account.

[Mark39]

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@Martyn+Green wrote:

Why all this anti Apple attitude I wonder?

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Where? 

[Martyn+Green]

It sounds like it is all Apples fault then - nothing to do with Sky -

Do Sky superusers have unbiased views - receiving rewards from sky for their responses?  just asking the question!

I did ask Apple about this issue and got a pretty good response that made me feel as if my issue had been considered fairly. But sadly no fix.  

Is there any Network Guru on this site that has a full technical understanding of what might be the possible causes. can they suggest any network traces, trace routes or pings that we could do when the issue arises to provide further diagnostics? Trace the network dialogue through the appropriate ports on the smtp server or pop server? Or has all of this been done?

[jayach]

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@Martyn+Green wrote:

Do Sky superusers have unbiased views

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Absolutely, and we don't always agree.

When Sky makes a mess, as they have done with their implemetation of 2FA, we always speak up.

[Martyn+Green]

Good to know

where is that network guru!  Apples iNet tools provides a load of tools we could use if we only knew what to look for! 

- Ping

- Trace Route

- DNS Lookup

- Port Scan

- Whois

- Server Monitor

[Martyn+Green]

I have found a temporary fix!!!

load the Yahoo mail client onto your phone and when sky Yahoo mail is not working on the Apple Mail client go into the Yahoo mail look at one mail and that seem to clear the server issue!!!