Why is it now I have changed my broadband with sky my email never works on iPad /iPhone

[Chubby7]

Why is it now I changed from sky broadband super pass to sky broadband ultafast1 my emails do not work on my iPad and iPhone if using Wi-Fi 

[caesarome]

What happens when you try to access your emails and is this by logging into the Sky website or via the app on your devices because if it is the later then there are ongoing issues that Apple are aware of apparently,

[Chubby7]

Looks like it's apple app the

[caesarome]

For the time being until Apple fix it you will need to find an alternative. The Outlook email app should work with these settings:

Select either "Other" or "Not Yahoo" then use these settings:

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes

You will then need to generate a 16 digit password and use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email