Discussion topic: When i send an email it arrives like sky.update:(my email address)
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Message posted on 07 Oct 2024 09:15 PM
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When i send an email it arrives like sky.update:(my email address)
When I send an email from my J***********@sky.com the person receiving it sees my email as
Sky.update.J**********@sky.com
I've tried removing it from yahoo and re-adding but it's doing the same. Would I lose all my emails if I was to delete Yahoo Mail app and how can I get my account to show my email as it should be (without sky update displaying) Hope this makes sense sorry.
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Message posted on 07 Oct 2024 10:13 PM
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Re: When i send an email it arrives like sky.update:(my email address)
Give this a try so try logging in here:
https://skyid.sky.com/signin/email/
Then go to Settings > More Settings > Mailboxes > Your email address > Your Name
If it is wrong there change it and then I would change it plus check this as well:
Go to Settings > More Settings > Filters and remove anything that you did not setup.
Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address
And again remove anything here that you did not setup.
If you have had to make any change here then logout and change your password:
https://skyid.sky.com/resetpassword/
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 07 Oct 2024 10:19 PM
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Re: When i send an email it arrives like sky.update:(my email address)
Did you reply to an email recently asking you to update/verify your email address?
If so, that was a phishing scam, so follow @caesarome's instructions, but get your password changed ASAP.
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