07 Oct 2024 09:15 PM
When I send an email from my J***********@sky.com the person receiving it sees my email as
Sky.update.J**********@sky.com
I've tried removing it from yahoo and re-adding but it's doing the same. Would I lose all my emails if I was to delete Yahoo Mail app and how can I get my account to show my email as it should be (without sky update displaying) Hope this makes sense sorry.
07 Oct 2024 10:13 PM
Posted by a Superuser, not a Sky employee. Find out moreGive this a try so try logging in here:
https://skyid.sky.com/signin/email/
Then go to Settings > More Settings > Mailboxes > Your email address > Your Name
If it is wrong there change it and then I would change it plus check this as well:
Go to Settings > More Settings > Filters and remove anything that you did not setup.
Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address
And again remove anything here that you did not setup.
If you have had to make any change here then logout and change your password:
https://skyid.sky.com/resetpassword/
07 Oct 2024 10:19 PM
Posted by a Superuser, not a Sky employee. Find out moreDid you reply to an email recently asking you to update/verify your email address?
If so, that was a phishing scam, so follow @caesarome's instructions, but get your password changed ASAP.
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