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Discussion topic: Unable to reset my Sky Yahoo password.

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This message was authored by Helen1061 This message was authored by: Helen1061

Unable to reset my Sky Yahoo password.

Since problems this week I have tried to reset my Sky Yahoo password.

All I get despite inputting all correct information is a page saying "Access Denied".

Is anyone else having the same problems ?

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This message was authored by caesarome This message was authored by: caesarome

Re: Unable to reset my Sky Yahoo password.

Posted by a Superuser, not a Sky employee. Find out more

Are you seeing the access denied message via this link:

 

https://skyid.sky.com/resetpassword/

 

If so try clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work try a different browser works to see if that works for you.

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This message was authored by Millway23 This message was authored by: Millway23

Re: Unable to reset my Sky Yahoo password.

Always having problems with yahoo today not getting emails from sky.comto iphone

This message was authored by caesarome This message was authored by: caesarome

Re: Unable to reset my Sky Yahoo password.

Posted by a Superuser, not a Sky employee. Find out more

@Millway23 

What is happening and where are you having these issues, with the email app on your iphone or when you login to Sky.com ?

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This message was authored by Mark39 This message was authored by: Mark39

Re: Unable to reset my Sky Yahoo password.

Posted by a Superuser, not a Sky employee. Find out more

@Millway23 wrote:

Always having problems with yahoo today not getting emails from sky.comto iphone


If you're using your iphone's built-in Mail app, there have been intermittent problems for months with it. You might want to consider using the Outlook or GMail apps instead until Apple get round to fixing the Mail app/.

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