Unable to access my emails with my username,this means unable to read,send or receive emails .

[suggie]

As any not being able to access their emails and cannot read,send or receive any emails.

when I try to access my emails it does not except my username it gives me a blank page and a heading skyid app.sky.com/signin/opensso/SSORedirect/melaAlias/idp?SAMLRequest=j....

[Mark39 · Accepted solution]

Are you logging in via an app? Or using your browser? I assume it's Sky Yahoo Mail you're having difficulty with?

[caesarome]

@suggie 

Try clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work try a different browser works to see if that works for you.