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Discussion topic: Trying to delete emails from inbox and they reappear!

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This message was authored by: 19sky52

Trying to delete emails from inbox and they reappear!

For the last few days , I have found that when I delete emails form my Inbox, they keep jumping back into my Inbox from the Delete folder. I have been repeating this exercise continually and the emails even reappare in the Inbox AFTER I have delerted the delete Folderr! I have no idea what tofo about this but I can't have these deleted emails apearing back agin or I will have hundreds of them to deal with and miss important stuff . Anyone else had this issue?  I have n idea what to do and no one including Yahoo wnat to know?

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This message was authored by: jayach

Re: Trying to delete emails from inbox and they reappear!

Posted by a Superuser, not a Sky employee. Find out more

How do you view your emails? Is it via https://sky.com/signin/email/ or do you use an app?

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This message was authored by: 19sky52

Re: Trying to delete emails from inbox and they reappear!

I use the PC email system , not my phone app 

This message was authored by: jayach

Re: Trying to delete emails from inbox and they reappear!

Posted by a Superuser, not a Sky employee. Find out more

@19sky52 wrote:

I use the PC email system , not my phone app 


Does that mean you login via a browser, or an app/client on the PC?

If it is a browser, have you tried with a different one?

This message was authored by: caesarome

Re: Trying to delete emails from inbox and they reappear!

Posted by a Superuser, not a Sky employee. Find out more

@19sky52 

Do you have any filters setup that could be causing this to happen ?

 

Have you also deleted them from the deleted folder ?

 

 

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This message was authored by: 19sky52

Re: Trying to delete emails from inbox and they reappear!

Not sure about the filter, i don't think anything has changed on my system. I have been deleting them 2 at a time then jumping straight into the deleted folder and  emptying it straight away and the messages still jump back a few seconds later back in the Inbox. It is madness 

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