7

This discussion topic has been answered Discussion topic: Sky logo appearing beside email address to 'sent' emails.

Reply
This message was authored by: WKR1

Sky logo appearing beside email address to 'sent' emails.

My emails, appearing in recipients  inboxes (family, colleagues, etc) now include a Sky logo situated (left hand side) beside my email address: also, at the end of the mail address (right hand), there is a small blue circle with a white tick.

Hovering over the blue circle/white tick, a dialogue box appears verifying the authenticity of the email sent via Sky.Com! 

 

Please, would anyone happen to know how I can remove (get rid) of logo, and, small blue circle. 

 

I have spoken to Sky, they're as perplexed as I and suggested this forum! Any guidance would be much appreciated.


Best Answers
This message was authored by: caesarome Answer

Re: Sky logo appearing beside email address to 'sent' emails.

Posted by a Superuser, not a Sky employee. Find out more

@WKR1 

Do you login online here to send your emails:

 


https://skyid.sky.com/signin/email/

 

If so and you go to go to Settings > More Settings > Mailboxes 

 

Does anything appear on the setting on the rght like your name and email address ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: caesarome Answer

Re: Sky logo appearing beside email address to 'sent' emails.

Posted by a Superuser, not a Sky employee. Find out more

@WKR1 

Do you login online here to send your emails:

 


https://skyid.sky.com/signin/email/

 

If so and you go to go to Settings > More Settings > Mailboxes 

 

Does anything appear on the setting on the rght like your name and email address ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

This message was authored by: Mark39

Re: Sky logo appearing beside email address to 'sent' emails.

Posted by a Superuser, not a Sky employee. Find out more

@WKR1 I'm seeing the same thing on Sky emails opened in the Gmail app. The logo etc. don't appear when I'm using the Outlook client. I'm thinking the logo etc is added at the recipients' end

Avatar for WKR1
Level 1 icon
Topic Author
This message was authored by: WKR1

Re: Sky logo appearing beside email address to 'sent' emails.

Hi, Thanks for responding. Everything appears to check out ok with setting>more setttings>mailboxes. Nothing untoward.

This message was authored by: JM830

Re: Sky logo appearing beside email address to 'sent' emails.

I'm having the same issue, and nothing in my mailbox indicates that my emails to others show this profile picture and blue tick.

This message was authored by: jayach

Re: Sky logo appearing beside email address to 'sent' emails.

Posted by a Superuser, not a Sky employee. Find out more

@JM830 

As per the previous reply, it seem to be a feature of Gmail, I've just sent myself an email and I see the same thing.

jayach_0-1755609624200.png

 

This message was authored by: Rach87

Re: Sky logo appearing beside email address to 'sent' emails.

I'm now seeing the same thing on recipients emails ...a sky logo and blue brand from my emails out. How can it be rectified? 

This message was authored by: caesarome

Re: Sky logo appearing beside email address to 'sent' emails.

Posted by a Superuser, not a Sky employee. Find out more

@Rach87 

As per the above post from @jayach it appears to be a feature of Gmail so is something Google have implemented.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply