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This discussion topic has been answered Discussion topic: Sky logo appearing beside email address to 'sent' emails.

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This message was authored by: WKR1

Sky logo appearing beside email address to 'sent' emails.

My emails, appearing in recipients  inboxes (family, colleagues, etc) now include a Sky logo situated (left hand side) beside my email address: also, at the end of the mail address (right hand), there is a small blue circle with a white tick.

Hovering over the blue circle/white tick, a dialogue box appears verifying the authenticity of the email sent via Sky.Com! 

 

Please, would anyone happen to know how I can remove (get rid) of logo, and, small blue circle. 

 

I have spoken to Sky, they're as perplexed as I and suggested this forum! Any guidance would be much appreciated.


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This message was authored by: caesarome Answer

Re: Sky logo appearing beside email address to 'sent' emails.

Posted by a Superuser, not a Sky employee. Find out more

@WKR1 

Do you login online here to send your emails:

 


https://skyid.sky.com/signin/email/

 

If so and you go to go to Settings > More Settings > Mailboxes 

 

Does anything appear on the setting on the rght like your name and email address ?

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This message was authored by: caesarome Answer

Re: Sky logo appearing beside email address to 'sent' emails.

Posted by a Superuser, not a Sky employee. Find out more

@WKR1 

Do you login online here to send your emails:

 


https://skyid.sky.com/signin/email/

 

If so and you go to go to Settings > More Settings > Mailboxes 

 

Does anything appear on the setting on the rght like your name and email address ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Mark39

Re: Sky logo appearing beside email address to 'sent' emails.

Posted by a Superuser, not a Sky employee. Find out more

@WKR1 I'm seeing the same thing on Sky emails opened in the Gmail app. The logo etc. don't appear when I'm using the Outlook client. I'm thinking the logo etc is added at the recipients' end

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This message was authored by: WKR1

Re: Sky logo appearing beside email address to 'sent' emails.

Hi, Thanks for responding. Everything appears to check out ok with setting>more setttings>mailboxes. Nothing untoward.

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