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Discussion topic: Sky email inbox just says no mail on iPad

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This message was authored by: Ronz

Sky email inbox just says no mail on iPad

I have no emails in my inbox. There should be at least a couple of years worth in there. Also my emails are not working even though in settings every thing looks ok. 
Thanks Ronz 

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This message was authored by: Mark39

Re: Sky email inbox just says no mail on iPad

Posted by a Superuser, not a Sky employee. Find out more

Is your Inbox intact if you log in here: https://www.sky.com/signin/email

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This message was authored by: Ronz

Re: Sky email inbox just says no mail on iPad

Thank you @Mark39. That link takes me to Yahoo mail but doesn't show up in my inbox on my Sky email inbox.

 

This message was authored by: caesarome

Re: Sky email inbox just says no mail on iPad

Posted by a Superuser, not a Sky employee. Find out more

That link should take you to your online Sky email account so you should see your inbox there so is this not the case, if so when did you last login to it via that link ?

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This message was authored by: jayach

Re: Sky email inbox just says no mail on iPad

Posted by a Superuser, not a Sky employee. Find out more

@Ronz wrote:

Also my emails are not working even though in settings every thing looks ok. 


The link you have previously been supplied with shows what is in your account on-line.

If the emails are not there, them they won't be in any client either.

Just what do you mean by "my emails are not working"?

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This message was authored by: Ronz

Re: Sky email inbox just says no mail on iPad

Thank you all for your replies. All working as it should now. That link takes me to my Yahoo emails online which l've always been able to get to.My problem was they weren't downloading to my iPad to my Safari Sky email. Everything looked ok with going to settings, mail & accounts but but was not downloading to my iPad. 
lm wondering if that's because l deleted hundreds of emails in one go and maybe because it was busy doing that it wouldn't download anything whilst that was happening. 
As you can tell lm not good with tech. 
Thank you 

Ronz

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