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Discussion topic: Sky Email - Unable to sign in with Outlook/G-Mail

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Email - Unable to sign in with Outlook/G-Mail

Posted by a Superuser, not a Sky employee. Find out more

@Cjohn100 

You need to set it up as "not yahoo"then you shouldn't see that wait an hour message.

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This message was authored by Cjohn100 This message was authored by: Cjohn100

Re: Sky Email - Unable to sign in with Outlook/G-Mail

Tried but not sure what option to use when it come up

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Email - Unable to sign in with Outlook/G-Mail

Posted by a Superuser, not a Sky employee. Find out more

If you select Not yahoo you should then be able to enter these settings:

 

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes


Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes

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This message was authored by CWIN1 This message was authored by: CWIN1

Re: Sky Email - Unable to sign in with Outlook/G-Mail

I'm still trying to add Sky account to outlook. If I click the not yahoo, then it comes up with multiple options Office 365 / Outlook / Exchange/yahoo/iCloud/Google/IMAP/POP3.

If I choose IMAP it asks for passwords.

Can anyone help?

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Email - Unable to sign in with Outlook/G-Mail

Posted by a Superuser, not a Sky employee. Find out more

Try a generated password from here:

 

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

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This message was authored by CWIN1 This message was authored by: CWIN1

Re: Sky Email - Unable to sign in with Outlook/G-Mail

Thanjs, I've already tried that, but I get the error that others have that says to try again in 1 hour. 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Email - Unable to sign in with Outlook/G-Mail

Posted by a Superuser, not a Sky employee. Find out more

Try selecting Other when setting the email account up as that should let you enter those settings and the generated password.

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This message was authored by snedsk This message was authored by: snedsk

Re: Sky Email - Unable to sign in with Outlook/G-Mail

I have clicked on NOT YAHOO but what do I click on after that as lots of choices?

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky Email - Unable to sign in with Outlook/G-Mail

Posted by a Superuser, not a Sky employee. Find out more

@snedsk wrote:

I have clicked on NOT YAHOO but what do I click on after that as lots of choices?


See @caesarome's post of 16 June for the details you need.

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