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Discussion topic: SKY EMAIL not downloading on iPad/iphone

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This message was authored by caesarome This message was authored by: caesarome

Re: SKY EMAIL not downloading on iPad/iphone

Posted by a Superuser, not a Sky employee. Find out more

@twilight+princess wrote:

The older tools.sky settings seem to no longer be applicable since Sky started using Yahoo email platform.


It was years ago that Yahoo took over from Google so those settings do still work but for some reason those using Apple devices have been running into such issues since last year.

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This message was authored by twilight+princess This message was authored by: twilight+princess

Re: SKY EMAIL not downloading on iPad/iphone

Yes, the Tools.sky settings do work but they didn't on my iDevices, I had to set up using Yahoo option. That's why I always suggest to use Yahoo rather than the older settings.

Virginia.
Diamond Sky VIP member.
This message was authored by jayach This message was authored by: jayach

Re: SKY EMAIL not downloading on iPad/iphone

Posted by a Superuser, not a Sky employee. Find out more

I find the Sky servers don't work if you are using OAuth authentication, if you use a generated password they do.

This message was authored by Philhow This message was authored by: Philhow

Re: SKY EMAIL not downloading on iPad/iphone

9th Feb 2024

Is there a fix for this problem yet as it seems to be intermittent. 

please reply 

This message was authored by Mark39 This message was authored by: Mark39

Re: SKY EMAIL not downloading on iPad/iphone

Posted by a Superuser, not a Sky employee. Find out more

@Philhow wrote:

9th Feb 2024

Is there a fix for this problem yet as it seems to be intermittent. 

please reply 


It's unlikely that there will be a fix from Sky as it appears to be an Apple problem. Sky Yahoo Mail works just fine with other apps. You could try contacting Apple?

This message was authored by Philhow This message was authored by: Philhow

Re: SKY EMAIL not downloading on iPad/iphone

Thanks for your comments Mark

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