SKY EMAIL not downloading on iPad/iphone

[caesarome]

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@twilight+princess wrote:

The older tools.sky settings seem to no longer be applicable since Sky started using Yahoo email platform.

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It was years ago that Yahoo took over from Google so those settings do still work but for some reason those using Apple devices have been running into such issues since last year.

[twilight+princess]

Yes, the Tools.sky settings do work but they didn't on my iDevices, I had to set up using Yahoo option. That's why I always suggest to use Yahoo rather than the older settings.

[jayach]

I find the Sky servers don't work if you are using OAuth authentication, if you use a generated password they do.

[Philhow]

9th Feb 2024

Is there a fix for this problem yet as it seems to be intermittent. 

please reply 

[Mark39]

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@Philhow wrote:

9th Feb 2024

Is there a fix for this problem yet as it seems to be intermittent. 

please reply 

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It's unlikely that there will be a fix from Sky as it appears to be an Apple problem. Sky Yahoo Mail works just fine with other apps. You could try contacting Apple?

[Philhow]

Thanks for your comments Mark

[Garetine]

I've been having the same issues for a while now and deleted and reinstalled my mail app a few times but it didn't help.

From reading the other comments here I selected the yahoo option and it seems to be working well. All the attachments that wouldn't download are now coming through.

Pete