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Discussion topic: Problem with accidentally deleting a shortcut on my homepage

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This message was authored by jaguarE18JES This message was authored by: jaguarE18JES

Problem with accidentally deleting a shortcut on my homepage

Hi, I'm 76 years old and not as good with computer problems as maybe someone younger! I went on to my desktop yesterday to check my e-mails on Sky/Yahoo and when I went on to the 'home' page which contains the eight buttons which are most regularely used, I clicked on the Sky button but accidentally clicked on the top right of the button, which of course deleted the 'Sky' button altogether and I'm totally unable to restore the 'Sky' button to this page. So any advice as to how I can do this would be very much appreciated. Thanks. Eddie

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This message was authored by Mark39 This message was authored by: Mark39

Re: Problem with accidentally deleting a shortcut on my homepage

Posted by a Superuser, not a Sky employee. Find out more

Welcome to the Community @jaguarE18JES 😊

 

Just so you know, we're mainly customers here - it's unlikely that Sky will reply to your post.

 

If you can tell us which browser you're using we may be able to help: Chrome? Edge? Brave? Firefox? etc

jaguarE18JES
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This message was authored by jaguarE18JES This message was authored by: jaguarE18JES

Re: Problem with accidentally deleting a shortcut on my homepage

Hi Mark, My browser is Google Chrome Thanks for the reply.

This message was authored by jayach This message was authored by: jayach

Re: Problem with accidentally deleting a shortcut on my homepage

Posted by a Superuser, not a Sky employee. Find out more

@jaguarE18JES try using this link: https://skyid.sky.com/signin/email

With any luck it should automatically appear in your home page after that.

If not, explain a bit more about how your home page is set up.

This message was authored by Mark39 This message was authored by: Mark39

Re: Problem with accidentally deleting a shortcut on my homepage

Posted by a Superuser, not a Sky employee. Find out more

@jayach wrote:

@jaguarE18JES try using this link: https://skyid.sky.com/signin/email

With any luck it should automatically appear in your home page after that.

If not, explain a bit more about how your home page is set up.


If it doesn't. your Chrome home page should have, amongst the shortcuts you've already created, one labelled 'add shortcut'. If you click on it, there are two boxes to complete. Just copy the link posted by @jayach in the box labelled URL, and 'Sky Yahoo Mail' in the one labelled 'name'.

This message was authored by jayach This message was authored by: jayach

Re: Problem with accidentally deleting a shortcut on my homepage

Posted by a Superuser, not a Sky employee. Find out more

Thanks @Mark39, I don't use Chrome, I use Firefox and Edge, but most modern browsers seem to put your most commonly used URLs on their "home page".

It really all depends on what you call a home page.

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