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Discussion topic: Outlook not recognising Sky email account despite working in the past

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This message was authored by Scotty+Dog+6 This message was authored by: Scotty+Dog+6

Outlook not recognising Sky email account despite working in the past

My Sky Yahoo account worked via my Outlook account until the 27th March and is now not working despite deleting and trying to reload it using the right IMAP server settings and password. Any help appreciated?

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This message was authored by caesarome This message was authored by: caesarome

Re: Outlook not recognising Sky email account despite working in the past

Posted by a Superuser, not a Sky employee. Find out more

What is happening when you use it as you haven't said so do you see an error message and if so what does it say ?

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Scotty+Dog+6
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This message was authored by Scotty+Dog+6 This message was authored by: Scotty+Dog+6

Re: Outlook not recognising Sky email account despite working in the past

'We couldn't log on to the incoming IMAP server. Please check your email address and password and try again' is the error message.

This message was authored by jayach This message was authored by: jayach

Re: Outlook not recognising Sky email account despite working in the past

Posted by a Superuser, not a Sky employee. Find out more

Are you using a generated password? https://www.sky.com/sky-yahoo-mail/manage-apps

 

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