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Discussion topic: Outlook 2021 onto my PC and I am getting the Spam mail from Sky Yahoo

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This message was authored by: Jolypat

Outlook 2021 onto my PC and I am getting the Spam mail from Sky Yahoo

I have just installed Outlook 2021 on my Windows 11 PC  which is working fine. However, it is also downloading spam mail from the Sky Yahoo server as well!! Can anyone help with this please?

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This message was authored by: Mark39

Re: Outlook 2021 onto my PC and I am getting the Spam mail from Sky Yahoo

Posted by a Superuser, not a Sky employee. Find out more

If this is spam from your Sky Yahoo Mail Inbox, Outlook will download them as it would other emails. 

This message was authored by: GD1

Re: Outlook 2021 onto my PC and I am getting the Spam mail from Sky Yahoo

Posted by a Superuser, not a Sky employee. Find out more

@Jolypat  Mark them as spam, Outlook will put them in the junk folder.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: caesarome

Re: Outlook 2021 onto my PC and I am getting the Spam mail from Sky Yahoo

Posted by a Superuser, not a Sky employee. Find out more

@Jolypat 

You could also delete them and mark them as spam from your online account first and while they will still be downloaded then wouldn't end up in your inbox in Outlook.

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This message was authored by: Jolypat

Re: Outlook 2021 onto my PC and I am getting the Spam mail from Sky Yahoo

They are already in the Sky Mail Spam folder but they still come to into Outlook 2021!

This message was authored by: caesarome

Re: Outlook 2021 onto my PC and I am getting the Spam mail from Sky Yahoo

Posted by a Superuser, not a Sky employee. Find out more

So to be clear, you are saying they are in your spam folder online but are being downloading to the inbox in Outlook, if so you are using POP or IMAP with Outlook as it should be the later as they will duplicate what you see via your online account.

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This message was authored by: Jolypat

Re: Outlook 2021 onto my PC and I am getting the Spam mail from Sky Yahoo

Sorry for the delay in responding to this but have had other problems to sort out. 

So if I understand this there is no way to stop these spam emails from being downloaded from the main server? I am getting loads of them at present and even if I mark them as Junk and Block them on Outlook they still keep coming in. I think the only answer is to either grin and bear it (which I don't like as some of this mail is offensive) or go back to using the old fashiioned POP3 where all the spam mail was stored on the remote server and not downloaded. Most dissapointing!

This message was authored by: caesarome

Re: Outlook 2021 onto my PC and I am getting the Spam mail from Sky Yahoo

Posted by a Superuser, not a Sky employee. Find out more

@Jolypat 

You haven't answered my question above:

 


@caesarome wrote:

are saying they are in your spam folder online but are being downloading to the inbox in Outlook,


 

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This message was authored by: jayach

Re: Outlook 2021 onto my PC and I am getting the Spam mail from Sky Yahoo

Posted by a Superuser, not a Sky employee. Find out more

As @caesarome says, where in Outlook are these spam emails arriving?

If they're in a spam folder, just ignore them, however if they are in the inbox we need to try to understand why?

This message was authored by: jayach

Re: Outlook 2021 onto my PC and I am getting the Spam mail from Sky Yahoo

Posted by a Superuser, not a Sky employee. Find out more

@Jolypat wrote:

I think the only answer is to either grin and bear it (which I don't like as some of this mail is offensive) or go back to using the old fashiioned POP3 where all the spam mail was stored on the remote server and not downloaded. Most dissapointing!


POP3 will only download from the inbox.

The problem with that is that some genuine emails may end up in spam (false positives), so unless you are willing to check on-ine regularly, you may miss some emails. 

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