04 Apr 2023 08:06 PM
Sky have lost all my email app passwords. They've just upped and disappeared. I've had to recreate the passwords for two computers and my phone. Again. From scratch.
Not impressed.
04 Apr 2023 08:23 PM
Posted by a Superuser, not a Sky employee. Find out moreI don't know what you mean by 'upped and disappeared'. Mine are still intact.
04 Apr 2023 08:25 PM
It started giving me a password error yesterday ... and all three entries I'd added a couple years ago were no longer there.
Upped and disappeared.
04 Apr 2023 08:40 PM
Posted by a Superuser, not a Sky employee. Find out moreOdd. If you can log in as normal via sky.com, I doubt it's anything Sky has done. Might be the apps or clients you're using enforcing OAuth2 authentication.
05 Apr 2023 12:00 AM
Posted by a Superuser, not a Sky employee. Find out moreHave you actually checked if they are still there?
Go to: https://www.sky.com/myaccount/my-details, scroll down to Sky Yahoo Mail access and use the "Manage passwords" option.
Mine are still working O.K.
05 Apr 2023 10:41 AM
Yes, I have. There was nothing listed.
Fired up the laptop this morning and it's stopped working again. Apple Mail is saying "Logon to IMAP failed. Verify that the username and password are correct."The app password is still there this time. Although macOS installed an update overnight.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 80 minutes
New Discussion