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Discussion topic: No longer with sky, Can't use my sky email anymore

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This message was authored by Bankai This message was authored by: Bankai

No longer with sky, Can't use my sky email anymore

Hello, i left sky  a long time ago and need to get into my sky email, i know the email address and password but the account seens to not exist anymore, is there a work around for this or is my email gone forever? 

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This message was authored by caesarome This message was authored by: caesarome

Re: No longer with sky, Can't use my sky email anymore

Posted by a Superuser, not a Sky employee. Find out more

@Bankai 

When did you last login to the online account for this Sky email address as Sky does close those that haven't been used for a while so if it has been more than 6 months this might be what has happened to your address.

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Bankai
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This message was authored by Bankai This message was authored by: Bankai

Re: No longer with sky, Can't use my sky email anymore

honestly now the account hasnt been logged into for maybe 15 years, i still use the email and password for my xbox account, ive had an issue today with the xbox though and need my emails for the account 

This message was authored by caesarome This message was authored by: caesarome

Re: No longer with sky, Can't use my sky email anymore

Posted by a Superuser, not a Sky employee. Find out more

@Bankai wrote:

honestly now the account hasnt been logged into for maybe 15 years,


Then the account will have been long since closed because to keep it active you would have needed to login to it on a regular basis of at least once per month.

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