0

Discussion topic: My sky email address was hacked and all my emails have gone

Reply
This message was authored by gazer This message was authored by: gazer

My sky email address was hacked and all my emails have gone

I received a email from Sky saying I need to update my email account uther wise I would no longer be able to see my emails so stupidly I did and my email account was hacked and all my emails have gone, I have changed my password etc but it's all the other information in the emails and is it possible to get them back 

Reply

All Replies

This message was authored by Mark39 This message was authored by: Mark39

Re: My sky email address was hacked and all my emails have gone

Posted by a Superuser, not a Sky employee. Find out more

Sorry you were caught out. As you now know, the email you received wasn't from Sky at all - it's a well reported scam.

 

No guarantees,  but you could try to recover some of your lost emails via Yahoo's recovery process here: https://help.yahoo.com/kb/SLN2552.html

This message was authored by twilight+princess This message was authored by: twilight+princess

Re: My sky email address was hacked and all my emails have gone

Posted by a Superuser, not a Sky employee. Find out more

If you use an email client & haven't checked the account since it was hacked then there is a small chance you can recover the emails by going offline (disconnect any Ethernet cable & turn on airplane mode) then open the email account via your email client & copy any wanted emails from the account to another folder or even better another emails account.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion