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Discussion topic: My sky email address was hacked and all my emails have gone

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This message was authored by: gazer

My sky email address was hacked and all my emails have gone

I received a email from Sky saying I need to update my email account uther wise I would no longer be able to see my emails so stupidly I did and my email account was hacked and all my emails have gone, I have changed my password etc but it's all the other information in the emails and is it possible to get them back 

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This message was authored by: Mark39

Re: My sky email address was hacked and all my emails have gone

Posted by a Superuser, not a Sky employee. Find out more

Sorry you were caught out. As you now know, the email you received wasn't from Sky at all - it's a well reported scam.

 

No guarantees,  but you could try to recover some of your lost emails via Yahoo's recovery process here: https://help.yahoo.com/kb/SLN2552.html

This message was authored by: twilight+princess

Re: My sky email address was hacked and all my emails have gone

Posted by a Superuser, not a Sky employee. Find out more

If you use an email client & haven't checked the account since it was hacked then there is a small chance you can recover the emails by going offline (disconnect any Ethernet cable & turn on airplane mode) then open the email account via your email client & copy any wanted emails from the account to another folder or even better another emails account.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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