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Discussion topic: My new emails are not turning up in my inbox

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This message was authored by Debra10 This message was authored by: Debra10

My new emails are not turning up in my inbox

Emails aren't arriving in my inbox.  I know I have received them as I get the notifications.  I have looked on my phone and my laptop, refreshed loads of times, restarted computer and phone, emptied cache, but nothing seems to work.  I have even sent a message to myself from another account.

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This message was authored by caesarome This message was authored by: caesarome

Re: My new emails are not turning up in my inbox

Posted by a Superuser, not a Sky employee. Find out more

Have you checked they are not going to your trash/bin folders ?

 

Have you also looked that no filters have been set up via your online account: Settings > More Settings > Mailboxes > Your email address > filters.

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This message was authored by jayach This message was authored by: jayach

Re: My new emails are not turning up in my inbox

Posted by a Superuser, not a Sky employee. Find out more

Log in here: https://skyid.sky.com/signin/email, and go to Settings - More settings - Filters, and see if any filters have been set up which are redirecting them.

If there are, delete them and change your password, as your account has been compromised.

Also check for any other changes, such a a "reply to" address.

This message was authored by Bob+Donnelly This message was authored by: Bob+Donnelly

Re: My new emails are not turning up in my inbox

Sky yahoo email not working

This message was authored by Mark39 This message was authored by: Mark39

Re: My new emails are not turning up in my inbox

Posted by a Superuser, not a Sky employee. Find out more

@Bob+Donnelly wrote:

Sky yahoo email not working


Working normally for me. What problem are you having?

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