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This discussion topic has been answered Discussion topic: Keep receiving an email from Sky regarding account closure notice.

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Message posted on ‎09 Sep 2023 09:02 PM

Keep receiving an email from Sky regarding account closure notice.

I keep receiving the following email. Is it a scam?   Can anyone help please 

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Message posted on ‎09 Sep 2023 09:14 PM

Re: Keep receiving an email from Sky regarding account closure notice.

Posted by a Superuser, not a Sky employee. Find out more

@Clark43  It's scam email designed to get hold of your personal details, mark it as spam/junk & delete, do this with any other email you get of a similar nature.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Avatar for GD1
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Superuser
This message was authored by: GD1 Answer

Message posted on ‎09 Sep 2023 09:14 PM

Re: Keep receiving an email from Sky regarding account closure notice.

Posted by a Superuser, not a Sky employee. Find out more

@Clark43  It's scam email designed to get hold of your personal details, mark it as spam/junk & delete, do this with any other email you get of a similar nature.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: caesarome

Message posted on ‎09 Sep 2023 10:12 PM - last edited: ‎09 Sep 2023 10:15 PM

Re: Keep receiving an email from Sky regarding account closure notice.

Posted by a Superuser, not a Sky employee. Find out more

The key thing to be aware of @Clark43 is Sky would never email you out of the blue like this asking you to update something with a link/button asking you to press it.]

 

Emails/texts from Sky would also be personalised with Hello or Dear then your name and wouldn't come with Dear Sky User like this one.

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