Just keeps saying sky email keeps stopping. Can't access through my browser or my app?

[Drakester]

I can't access my email through the app or the browser. Just immediately says 'Yahoo email keeps stopping'. Any advice please??

[caesarome]

There has been some other reports today regarding the Yahoo email app so try using the Outlook one instead.

Logging in online here should still work:

https://skyid.sky.com/signin/email/

[Woodie70]

I've got the same problem, I did manage to get on through the sky website but even that has crashed now. Got a real problem if this continues as I rely on my daily Yahoo emails.

[caesarome]

If you are still having issues with the app Yahoo has posted this to try:

https://twitter.com/YahooCare/status/1762630726850146314

[Woodie70]

This link won't work either, date of birth calendar won't go back to 1944 and says can't connect

[Mark39]

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@Woodie70 wrote:

This link won't work either, date of birth calendar won't go back to 1944 and says can't connect

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I'm baffled. The link simply explains how to delete your app cache. I can't see where it involves a ate of birth calendar.

[Woodie70]

Thanks for that. The link initially asked me to register for X but second time around it did show me the way to clear the cache. It didn't work but after deleting the app and reinstalling it twice it's working again. Thankyou