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Discussion topic: Issue accessing email account. Says 'can no longer create email account?

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This message was authored by: ellis651

Issue accessing email account. Says 'can no longer create email account?

Since yesterday I am unable to log into my sky Yahoo email account on a PC, It still works as normal on my iPhone.

 

Once I've entered my password, a screen pops up saying 'you can no longer create a new email account'. I am not trying to do this & there is no options but to click the return button. Any suggestions please?

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This message was authored by: caesarome

Re: Issue accessing email account. Says 'can no longer create email account?

Posted by a Superuser, not a Sky employee. Find out more

To confirm this is happening when you try to login via here:

 

https://skyid.sky.com/signin/email/

 

Ifr so when did you last login to your online email account ?

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This message was authored by: ellis651

Re: Issue accessing email account. Says 'can no longer create email account?

Seems to be logging in now. I did have to go through the Yahoo mail web page earlier this morning about 11am

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