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Discussion topic: Is this a scam email. It says my sky account is outdated.

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Jacq2
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Is this a scam email. It says my sky account is outdated.

‎24 Sep 2024 06:34 PM

Message is supposed to be from support ,

says my account is outdated and if I don't click here to update my account will be closed without my authorisation.

I am sure it is a scam email.

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GD1
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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Is this a scam email. It says my sky account is outdated.

‎24 Sep 2024 07:26 PM - last edited: ‎24 Sep 2024 07:53 PM

Posted by a Superuser, not a Sky employee. Find out more
@Jacq2 wrote:

Message is supposed to be from support ,

says my account is outdated and if I don't click here to update my account will be closed without my authorisation.

I am sure it is a scam email.

Yes 100% scam, mark as spam and delete and do so with any email of a similar nature.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1 Answer

Re: Is this a scam email. It says my sky account is outdated.

‎24 Sep 2024 07:26 PM - last edited: ‎24 Sep 2024 07:53 PM

Posted by a Superuser, not a Sky employee. Find out more
@Jacq2 wrote:

Message is supposed to be from support ,

says my account is outdated and if I don't click here to update my account will be closed without my authorisation.

I am sure it is a scam email.

Yes 100% scam, mark as spam and delete and do so with any email of a similar nature.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Is this a scam email. It says my sky account is outdated.

‎24 Sep 2024 08:21 PM

Posted by a Superuser, not a Sky employee. Find out more
@Jacq2 wrote:

Message is supposed to be from support ,

If the email says something like Dear User then that is a clear indication that it is from a scammer as Sky will always address you by your actual name.

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phil-1
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This message was authored by phil-1 This message was authored by: phil-1

Re: Is this a scam email. It says my sky account is outdated.

‎25 Sep 2024 10:44 AM

Yes, this is a real scam. These posts are being sent from TalkTalk accounts.

Do not click on this link under any circumstances.

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