I send out a weekly NHW newssheet the last two sent out BT Inernet residents have been returned Fail

[Rutlish1959]

Every week I send out by email to my fellow residents a Neighbourhood Watch newssheet, the last two

newssheets have been rejected by all BT Internet residents. I have spoken with BT and they say it is a SKY problem.

[Mark39]

What failure reason is given?

[Rutlish1959]

The message reads

554: Message rejected for policy reasons (2.1.2.3) 

[caesarome]

How do you send these emails app, do you use a program like Outlook, of so try sending them via your online account instead:

https://skyid.sky.com/signin/email/

[Mark39]

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@Rutlish1959 wrote:

The message reads

554: Message rejected for policy reasons (2.1.2.3) 

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A quick online search suggests this might be because of restrictions at the recipients end. Try Googling the error message.

[jayach]

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@Rutlish1959 wrote:

The message reads

554: Message rejected for policy reasons (2.1.2.3) 

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You will need to ask BT why they are rejecting them. 

[Rutlish1959]

Thanks to all, pity two overseas BT agents said it wasn't a BT problem ! 
Thanks to BT agent Harry  in Liverpool for all he did. He really was excellent in his customer

service.

[jayach]

Did they explain the reason for the rejection? (just in case the question is asked again in the future)

[Rutlish1959]

BT have corrected my problem. It may have been caused by one of the groups I send to has over 50 recipients. I have split the group and email's are getting through.

Big thanks to everyone for their help and support