0
Discussion topic: I put added security on my mail using my mobil phone which I have lost any ideas how you get back in
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: peter241952
Message posted on 15 May 2024 06:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I put added security on my mail using my mobil phone which I have lost any ideas how you get back in
I put added secuirty on my yahoo account using my phone when entering my emails they would snd me code, since then I had my phone stolen any ideas how I can round this probem
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 15 May 2024 06:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I put added security on my mail using my mobil phone which I have lost any ideas how you get bac
If you made a separate note of your Recovery Code when you set up 2 step verification as Sky recommended, you can use it to turn it off. Then you can set it up again, if you wish, entering your new mobile number.
Otherwise you'll have to call Sky who have a specialist team to help with this scenario. However you may well need to persevere to be put through to them.
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page