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Discussion topic: I now mobile phone number and I am not receiving the code sent to me to access my email account.

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Avatar for blessedmother
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This message was authored by: blessedmother

Message posted on ‎05 Mar 2025 02:32 PM

I now mobile phone number and I am not receiving the code sent to me to access my email account.

I have a new mobile phone number and I am not receiving the  verification  code sent to me to verify my email account. 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎05 Mar 2025 03:10 PM

Re: I now mobile phone number and I am not receiving the code sent to me to access my email account.

Posted by a Superuser, not a Sky employee. Find out more

Do you still have your old number? Have  you changed the number here: https://accounts.sky.com/modify/mfa/methods?proposition=SKYEMAIL&provider=SKY&territory=GB&platform=...

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