0
        
           
		
	
	
		Discussion topic: I changed my password but cannot open my emails as when it says we are sending a code to your phone
					
					Reply
					
						
	
		
				
				
				
					
						
					
				
					
				
				
	    		
				
			
			Options
			
				
					
	
			
		
	- Subscribe to RSS Feed
 - Mark Topic as New
 - Mark Topic as Read
 - Float this Topic for Current User
 - Bookmark
 - Subscribe
 - Printer Friendly Page
 
	
		
				
	This message was authored by: bubbles15
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
		
			
					
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 01 Nov 2023 11:11 PM
- Mark as New
 - Bookmark
 - Subscribe
 - Subscribe to RSS Feed
 - Highlight
 - Report post
 
			
				
					
						
							I changed my password but cannot open my emails as when it says we are sending a code to your phone
						
					
					
				
			
		
	
			
	
	
	
	
	
I changed my password but when I try to access my emails it says it is sending a code to my phones messages, but I haven't received it
					
					Reply
					
						
	
		
				
				
				
					
						
					
				
					
				
				
	    		
				
			
			Options
			
				
					
	
			
		
	- Subscribe to RSS Feed
 - Mark Topic as New
 - Mark Topic as Read
 - Float this Topic for Current User
 - Bookmark
 - Subscribe
 - Printer Friendly Page
 
All Replies
	
		
				
	This message was authored by: caesarome
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
Posted by a Superuser, not a Sky employee. 
Find out more
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
		
			
					
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 02 Nov 2023 09:50 AM
- Mark as New
 - Bookmark
 - Subscribe
 - Subscribe to RSS Feed
 - Highlight
 - Report post
 
			
				
					
						
							Re: I changed my password but cannot open my emails as when it says we are sending a code to your ph
						
					
					
				
			
		
	
			
	
	
	
	
	
Try signing in with the recovery code.
When you signed up to 2FA you were given a recovery code so if you didn't make a note of it then check the email you were also sent.
To turn off 2FA sign in with the recovery code so at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.
	__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
			
			
				
			
			
			
			
			
			
		If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
					
					Reply
					
						
	
		
				
				
				
					
						
					
				
					
				
				
	    		
				
			
			Options
			
				
					
	
			
		
	- Subscribe to RSS Feed
 - Mark Topic as New
 - Mark Topic as Read
 - Float this Topic for Current User
 - Bookmark
 - Subscribe
 - Printer Friendly Page