19 Sep 2023 08:22 AM
I cannot turn off2 step authorisation on my sky yahoo mail I've been on many videos as soon as I go to my accounts it says we haven't got information please go to sky yahoo also haven't got my recovery code
19 Sep 2023 08:31 AM
Posted by a Superuser, not a Sky employee. Find out moreThe Recovery Code was displayed on screen and also sent to you by email. Without it you won't be able to turn off two step verification.
19 Sep 2023 08:40 AM
Posted by a Superuser, not a Sky employee. Find out moreDo you save your previous emails as the recovery code was on the email you were sent (as well as being shown on the screen) when you first activated it. If you haven't then there is no way to retrieve it I'm afraid.
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