0

Discussion topic: I cant turn off 2 step verification on my sky yahoo mail

Reply
This message was authored by sylvia1945fdd This message was authored by: sylvia1945fdd

I cant turn off 2 step verification on my sky yahoo mail

I cannot turn off2 step authorisation  on my sky yahoo mail I've been on many videos as soon as I go to my accounts it says we haven't got information please go to sky yahoo also haven't got my recovery code

Reply

All Replies

This message was authored by Mark39 This message was authored by: Mark39

Re: I cant turn off 2 step verification on my sky yahoo mail

Posted by a Superuser, not a Sky employee. Find out more

The Recovery Code was displayed on screen and also sent to you by email. Without it you won't be able to turn off two step verification.

This message was authored by caesarome This message was authored by: caesarome

Re: I cant turn off 2 step verification on my sky yahoo mail

Posted by a Superuser, not a Sky employee. Find out more

Do you save your previous emails as the recovery code was on the email you were sent (as well as being shown on the screen) when you first activated it. If you haven't then there is no way to retrieve it I'm afraid.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion