Discussion topic: I cannot access my Sky yahoo email account after being hacked
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Message posted on 23 May 2025 05:41 PM
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I cannot access my Sky yahoo email account after being hacked
I was hacked some time ago - possibly 1 year or more. After I was hacked, I could no longer access my account and I tried several times calling Sky but they told me it was a yahoo problem and I had to contact yahoo. I paid an engineer to come and help me but they were not able to get any further than me either. So I gave up trying to access the account.
However, now I have a problem because my Facebook is linked to my sky email and I have lost access to Facebook, the only way to regain access or reset the password being via my sky email. So now I am trying once again to get back in to my sky email account.
I have reset the password for my sky.com account and signed in successfully. However, when I try clicking on the yahoo mail link from within my sky account, it takes me to the yahoo login page and asks for a two factor authentication code - which gets sent to my mobile - so I type this in and then it takes me to a page that says "Uh-oh...We can’t sign you in right now. Please try again in a while." This is exactly what it was doing when I previously tried to get in over a year ago.
Do you think there is any way to get this issue resolved?
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Message posted on 23 May 2025 05:44 PM
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Re: I cannot access my Sky yahoo email account after being hacked
After closing all sky.com websites, try clearing your browser cache (cookies etc) then logging in here: https://www.sky.com/signin/email
Message posted on 05 Jun 2025 03:52 PM
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Re: I cannot access my Sky yahoo email account after being hacked
I just tried this and it did not work - I get the same error -
Uh-oh...
We can’t sign you in at the moment. Please try again in a while.
Is there anything else I can do?
Message posted on 05 Jun 2025 04:11 PM
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Re: I cannot access my Sky yahoo email account after being hacked
Instead og flogging into your email account are you able to access it via an app instead ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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