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Discussion topic: I am trying to access my sky emails via Yahoo Mail, but it wants to send a code to my old mobile.

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This message was authored by Idog1971 This message was authored by: Idog1971

I am trying to access my sky emails via Yahoo Mail, but it wants to send a code to my old mobile.

I cannot get passed the send code part, which wishes to send a code to my old mobile number which is now deactivated.

 

Any ideas how I can work around this?

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This message was authored by caesarome This message was authored by: caesarome

Re: I am trying to access my sky emails via Yahoo Mail, but it wants to send a code to my old mobile

Posted by a Superuser, not a Sky employee. Find out more

You would need to sign in with the recovery code to deactivate it. Then set it up again supplying your new mobile number.

 

So at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.

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