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Discussion topic: How do I change my mobile number on my sky email account
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This message was authored by: CarysR
Message posted on 25 Sep 2024 07:57 AM
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How do I change my mobile number on my sky email account
Hi,
im trying to access my emails but the mobile number for verification is a very old number, how do I change this to regain access to my emails?
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 25 Sep 2024 09:21 AM
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Re: How do I change my mobile number on my sky email account
If you kept a note of the Recovery Code as Sky recommended you can use it to turn off 2 step login, then set it up again with your new mobile number.
If you didn't, you'll need to speak to Sky. They have a team who can turn off 2 step login for you, but there will be a 21 day delay before doing so.
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