Hacked email - password changed and settings amended. Should I still be concerned?

[gblanke]

A couple of days ago my email was "hacked" when I inadvertently clicked on an email link and logged into my SKY email account. All of my contacts received an email and when they replied it went to a different email address and they then got a follow up mail asking for Amazon vouchers.

I was immediately alerted and changed my email password but it is only today (2 days later ) that I realised I wasn't receiving emails. I've now checked my mailbox settings and deleted the "send-only" email address and changed the filters as all my mail was being sent straight to the bin.

I'm still concerned - what has someone been able to access ? Are any of my other accounts, banking, shopping etc at risk? Should I be doing something else? Thanks

[Mark39]

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@gblanke wrote:

I'm still concerned - what has someone been able to access ? Are any of my other accounts, banking, shopping etc at risk? Should I be doing something else? Thanks

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Only if you used the same login details for your other accounts, and the hacker happened to try them. There's no direct link between your email account and any other account.

[caesarome]

There are a few more things to check so there is more help here, under "Keep your email account safe":

https://www.sky.com/help/articles/sky-scams-help

[gblanke]

@caesarome  - thanks for sharing the link. Perhaps a silly question but I'd like to know, if my email account has been hacked and emails sent to everyone in my contact list, can the contents of all my emails also be viewed? I would like to better understand what has happened and exactly what info/data the hacker has access to. Thanks

[Mark39]

As the hacker had access to your email account via your log in credentials before you changed your password, yes, they would also have been able to view your email history, if they chose to do so.