Can anyone tell me how to fix this please a friend just told me they received this after trying to send me a email which I never got. seems to be happening only with outlook or 365.
Posted by a Superuser, not a Sky employee. Find out more
If it's because Sky's mail servers are rejecting the message rather than an issue with the sender's network, you would need to speak to Sky about it. However, the likelihood of finding an adviser who knows who to escalate it to (almost certainly it's not something a front line adviser would have any clue about) is small, I suspect. From a practical viewpoint, it would be simpler for your friend to send from a different email address,
Im advised there is a nationwide issue with this, however having spoken to Sky this morning they have said "we dont support Sky email any more, its all Yahoo" & trying to contact Yahoo is impossible ... so Im sat with my fingers crossed for now.
